Shipping policy

Shipping & Delivery – Cureed

At Cureed, we ship worldwide and always aim to deliver your order quickly and reliably. We’re also committed to sustainability and fair pricing — that’s why we ship in optimized batches to reduce emissions and waste.

Shipping Destinations

✔ We ship to all countries worldwide
✔ Orders are dispatched from our trusted logistics partners with care and precision

Processing & Handling Times

Order Cutoff Time:
16:00 GMT (London) – Orders placed after this time are processed the next working day

Handling Time:
1 to 3 business days (Monday to Saturday), including:

  • Order confirmation
  • Any optional adjustments
  • Quality control
  • Secure packaging

Transit & Delivery Times

Estimated Transit Time:
4 to 9 business days (Monday to Saturday)

Estimated Total Delivery Time (including handling):
✔ EU countries: 5 to 12 business days
✔ Outside EU: 5 to 12 business days

Please note: Peak season (e.g. Black Friday, holidays) and customs clearance may cause slight delays.

Shipping Costs

✔ Free shipping on all orders
✔ No minimum order value required
✔ We cover 100% of shipping costs

Tracking Your Order

Once your order has shipped, you will receive a personal tracking number by email.
You can track your package anytime via our tracking page:

Track your order (link to your self-hosted tracking page)

Please allow 1–2 business days for tracking to become active.

Sustainability & Fair Pricing

To reduce environmental impact and keep our prices fair, we ship in bulk batches once we reach a shipping threshold.
This reduces unnecessary emissions and helps us avoid raising product prices.

Thank you for supporting our mission for a more sustainable future.

Lost, Delayed, or Missed Deliveries

Lost or not delivered?
✔ We will always send a free replacement before considering refunds.

Missed the delivery or forgot to collect your package?
If the package is returned to us, we reserve the right to deduct €10 from your refund to cover handling costs.

Duties & Customs

In some cases, local customs authorities may apply import duties or fees.
These charges are the responsibility of the customer and vary by country.

Need help with customs? Please contact us — we’re happy to assist.

Customer Support

If you have questions about your shipment or need assistance with your order, you can reach us at: support@cureend.com

Company Information

Company Name: Argo Ventures BV
Address: Van Iddekingeweg 109, 9721CD, Groningen, Netherlands
Chamber of Commerce Registration: 95853596
VAT Number: NL867344519B01
Customer Service Hours: Monday – Saturday, 09:00 – 17:00 CET
Email: support@cureend.com

We aim to respond to all inquiries within 1–2 business days.